Our website address is: https://exact-exterior-cleaning-solutions.co.uk.
OVERVIEW The General Data Protection Regulation (GDPR) which applies from 25 May 2018 is included in this Privacy Notice. In particular, it deals with the following rights for individuals:
- the right to be informed;
- the right of access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to data portability;
- the right to object; and
- the right not to be subject to automated decision-making including profiling.
SECTION 1 – WHAT WE HOLD AND WHAT DO WE DO WITH YOUR DATA? When you contact Exact Exterior Cleaning Solutions as part of the purchasing of our service, we collect the personal data (information) you give us such as your name, address, telephone number, and email address. This information is collected in order to re-contact you, the customer, and determine your service requirements. If you then decide to purchase a service, your information is retained until the service is carried out by Exact Exterior Cleaning Solutions; thereafter your information is deleted from our computer system.
Having made an email enquiry and you do not purchase a service from Exact Exterior Cleaning Solutions your information is deleted from our systems. Email marketing: Exact Exterior Cleaning Solutions does not participate in email marketing. What information is being collected? The only information collected by Exact Exterior Cleaning Solutions, as provided by you, is your email address, Name, and telephone number. Who is collecting it? The information is collected by the owner of Exact Exterior Cleaning Solutions.
How is it collected? The information is collected by a. The Exact Exterior Cleaning Solutions website’s ‘Contact Us’ page, b. By telephone (customer-initiated) and c. Facebook’s messenger service. Why is it being collected? The information is collected solely for the purpose of re-contacting you in order to ascertain your service requirements to be provided by Exact Exterior Cleaning Solutions. How will it be used? Your information is used to re-contact you and latterly, if you purchase (contract) a service, to provide details to travel to your location and re-contact you in the event of a communications problem/delay etc.
Who will it be shared with? All information collected on you, in as much as your email address, Name, address and telephone number is not shared to any third-party and is retained solely for the use of Exact Exterior Cleaning Solutions by way of re-contacting you (the customer) in order to ascertain your service requirement (s).
What will be the effect of this on the individuals concerned? The effect of this to customers of Exact Exterior Cleaning Solutions will be minimal. You will be happy to know that all information, as stated above, will only be used for its intended purpose (contacting) and will be destroyed on the completion of any service provided by Exact Exterior Cleaning Solutions. Is the intended use likely to cause individuals to object or complain? None are foreseen.
SECTION 2 – CONSENT How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card for a service, we imply that you consent to our collecting is necessary for the performance of a contract” between Exact Exterior Cleaning Solutions and you (the customer). If we ask for your personal information for a secondary reason, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.
How do I withdraw my consent? You have the right to withdraw your consent and if after you opt-in, and you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at firstname.lastname@example.org or telephoning us at 01786 817401.
SECTION 3 – DISCLOSURE We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions
SECTION 4 – HOSTING/PAYMENTS Payment: If you choose a direct payment gateway to complete your service, then Secure Trading stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your service transaction data is stored only as long as is necessary to complete your purchase transaction.
After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
SECTION 5 – THIRD-PARTY SERVICES In general, we do not have third-party providers that use our service website and therefore access to your information. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us.
The only cookie currently in use is used to support analysis and understanding of how people use the website (what they like most, when is the busiest time of day on the site, have people found new content when it is published, etc.). We perform this analysis to help us improve the usage and effectiveness of the website.
The data collection and reporting behind this analysis is currently provided by Google Analytics. Your continued use of this website will indicate your agreement to the use of this cookie. More information on this cookie and advice on how to stop this cookie from being used is set out below. Cookie Usage The cookies in use by this website to deliver the Google Analytics service are described in the table below.
|__utma __utmb __utmc __utmz||Google Analytics||These cookies are used to store information, such as what time your current visit occurred, whether you have been to the site before, and what site referred you to the webpage. These cookies contain no personally identifiable information but they will use your computer’s IP address to know where in the world you are accessing the Internet. Google stores the information collected by these cookies on servers in the UK and the United States. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.|
- Windows Internet Explorer/11/12/10 https://windows.microsoft.com/en-GB/windows7/Block-enable-or-allow-cookies
- Google Chrome https://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=95647&p=cpn_cookies
- Firefox https://support.mozilla.org/en-US/kb/Blocking%20cookies
Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If Exact Exterior Cleaning Solutions is acquired or merged with another company, your information may be transferred to the new owners so that it may continue to sell services to you. QUESTIONS AND CONTACT INFORMATION If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact Tom, the site’s Privacy Compliance Officer at email@example.com